Term Conditions Page

These terms govern your use of aurona.in and outline expectations for orders, payments, shipping policies, and customer responsibilities.

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Eligibility

Only individuals 18+ (or legal age in their region) may place orders.

Made for India

Currently shipping pan-India with optional express delivery.

Secure Payments

PCI-DSS compliant gateways protect every transaction.

Terms and Condition

By using aurona.in (“Website,” “we,” or “us”), you agree to these Terms and Conditions (T&C), including our Shipping, Returns, Privacy, and Payment Policies. If you disagree, please refrain from using the Website.

Last Updated: 20.06.25

General Terms

  • Eligibility: Users must be 18+ (or of legal age in their jurisdiction).
  • Modifications: We may update these Terms; changes take effect upon posting.
  • Account Responsibility: Keep login details secure. We may suspend accounts for fraud or violations.

Product & Pricing

  • Accuracy: Product images/descriptions are for reference; slight variations may occur.
  • Pricing Errors: We reserve the right to cancel orders with incorrect pricing.
  • Currency: All prices are in INR (or specified currency) and exclude taxes unless stated.

Orders & Payments

Order Process

  • Orders are confirmed only after payment validation.
  • We may cancel orders due to stock unavailability or suspicious activity.

Payment Methods Accepted

  • Credit/Debit Cards (Visa, Mastercard, etc.)
  • UPI (PhonePe, Google Pay, Paytm etc.)
  • Net Banking

Payment Security

  • All transactions are encrypted via PCI-DSS compliant gateways.
  • We do not store full credit card details on our servers.

Shipping Policy

Delivery Areas

  • Currently serving in India only.
  • International shipments, if any, may incur customs duties paid by the customer.

Shipping Timeframes

  • Standard Delivery: 3–7 business days (India) or depending on stock availability.
  • Express Delivery: 1–3 business days (extra charges apply).

Tracking & Delays

  • Tracking numbers may not always be available as we do not operate our own courier network.
  • Delays due to courier issues, weather, or customs are beyond our control.

Intellectual Property & Liability

  • Intellectual Property: All Website content (logos, text, images) belongs to aurona.in. Unauthorized use may trigger legal action.
  • Limitation of Liability: We are not liable for courier delays, natural disasters, customs holds, minor product variations, or indirect damages such as lost profits.

Governing Law & Disputes

  • These Terms are governed by the laws of India.
  • Disputes will be resolved via mediation in Neem Ka Thana.

Contact Information

ADDRESS

Behind Shyam Mandir, Talab Road, Ward No-6, Neem Ka Thana, Rajasthan, PIN- 332706, India.

CONTACT US

+91-9602570026

EMAIL

support@aurona.in

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